A vanity toll-free number is something significant that helps maintain your business’s exposure and your customers’ loyalty.

A vanity toll free number is a phone number that is easy to memorize because a major part of it is a spellable word. Why should you use this number for your business? We can give you four reasons.

It is what your customers need and want.

People are not accustomed to memorizing numbers, but when it comes to a word, it often sticks to their memory forever. With a vanity number, fewer customers will forget about your business.

With a toll-free feature, it will make it easier for your customers to call you.

A phone number that they can easily memorize and call without incurring a fee is something that your customers need and want to remain in contact with you.

It is your business’s brand and promotional asset.

If you are a New York-based Attorney, a phone number like 1-800-NYC-LAWS is certainly a powerful brand and promotional asset.

As a brand asset, it is uniquely yours, and it displays the name or type of business you are running. It is also a powerful promotional tool because people simply want to read and memorize it when they see it for the first time.

And this accidental urge is true even if they don’t currently need to call a Plumber or a Lawyer, or a Roofer, etc.

Even Gen Z customers find it tempting.

A vanity number started to become popular when there were three or four alphabet letters printed on each digit button on a telephone. This happened when people were using traditional telephones and cellular phones.

Those days have long gone, and today’s people, especially those born around the start of this millennium, might never see such a phone and used only button less phones that we now call smartphones.

So, is a vanity number still relevant today, especially for the Gen-Z community? The short answer is yes, it is.

The charm of a vanity number has persisted even far beyond the age of the alphabet-embedded phone buttons.

Perhaps, not many Gen-Z people are aware of the origin of vanity numbers, but most, if not all of them know exactly what those numbers mean and what each letter in the numbers represents.

It helps you maintain your customers’ loyalty.

People use various factors to evaluate the reputability of a particular business. A phone number, especially a toll-free one, is often among the most favorite factors.

Suppose a business has a phone number that they can call without payment. In that case, they become aware of the business’s serious effort to advance its customer service department and to ensure customers’ satisfaction.

They emphasize the importance of this factor more if it is a vanity number. Only businesses that devote themselves to serving their customers make an effort to provide a cheap phone number to call and to remember.


There are certainly a lot of benefits of using a vanity toll-free number for your business.

If your business hasn’t had one, it might be the best time to sign up to get one.